POLICE DEPARTMENT FAQ
COMMONLY ASKED QUESTIONS
Where is the police department located?
The Nashua Police Department is located in City Hall at 402 Main Street, Nashua, IA 50658
What hours are the police department open?
Police Officers are on duty 24 hours a day, 7 days a week. City Hall is open 7:30 a.m. – 4:00 p.m. Monday – Friday. Please make an appointment to meet with an officer outside of City Hall hours or contact Chickasaw County Sheriff Office at 641-394-3121 to meet with an officer after hours.
How do I become a police officer?
Visit www.ileatraining.org for more information.
How do I pay for a parking ticket?
You may mail your payment to Nashua Police Department, PO Box 38, Nashua, IA 50658 or you may bring payment to the Nashua Police Department at 402 Main Street.
Where do I pay a traffic citation?
You may pay your traffic citations online at www.iowacourts.gov.
You may also mail it to the Clerk’s Office in the envelope you were given with the citation. If you lost the envelope or were not given one, mail a check or money order along with the appropriate copy of the citation to:
Clerk of District Court
Traffic Violation Office
8 E. Prospect St.
New Hampton, IA 50659
You may also pay in person at the Chickasaw County Clerk’s Office at:
Chickasaw County Courthouse
8 E. Prospect St.
New Hampton, IA 50659
How do I obtain a copy of a police report?
You may contact the Nashua Police Department at 641-435-2068 or visit the police department on weekdays between 8:00 a.m. and 4:00 p.m. Administrative fees may be applicable. If you would like a report mailed to you, send a letter requesting the report along with a $10.00 check made payable to the Nashua Police Department. DVD/CD copies of video footage are a minimum charge of $25.00. It is helpful if you are able to provide a case number, incident date, and names of those individuals involved with your request.
I received a parking ticket that I do not feel I deserve. Do I have to pay?
You may appeal the parking ticket through the Chief of Police. The situation will be investigated by the Police Chief or designee using the Municipal Code as a guide and/or discussing it with the issuing officer.
What is the City of Nashua’s snow ordinance?
Parking is prohibited on all streets and alleys, including city right-of-way, during snow removal operations unless the snow been removed or plowed from said street or alley after the snow has ceased to fall. The Main Street Business District is signed for no parking between 3:00 a.m. and 6:00 a.m. daily. Violators may be ticketed and/or towed.
Can I drive golf carts or all-terrain vehicles in Nashua?
Golf carts and terrain vehicles are not allowed on city streets in Nashua.
Does the city require registration of pets, bicycles, golf carts or other property?
There are currently no requirements for registering pets, bicycles, or golf carts with the Police Department.
When do kids have to be in a child restraint device or in a seat belt?
A child under 1 year old and weighing less than 20 pounds must be secured in a rear-facing child restraint system.
A child age 1 up to 6 years old must be secured in a child restraint system (a safety seat or booster seat – NOT a seat belt).
A child from age 6 up to age 11 must be secured in a child restraint system or by a safety belt.
Rear seat occupants up to age 18 must be secured by a safety belt.
For unrestrained passenger’s age 0-13, the driver receives the citation, and for unrestrained passengers 14-17, the passenger receives the citation.
*Please note, Iowa Code requires that all safety belts and restraint systems be properly adjusted and fastened.
Exceptions to child restraint systems and seat belt laws:
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Children certified by a physician as having a medical, physical or mental disability making restraint use inadvisable.
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Children on a bus, including a school bus.
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Children riding a motorcycle.
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Children riding in vehicles manufactured before 1966. - Children transported in authorized emergency vehicles.
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Children transported by peace officers on official duty.
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Children riding in motor homes except if riding in the front passenger seat (where they must be restrained).
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Children for whom a seat belt is not available due to all other belts being used (example: 4th child in back seat with only 3 belts).
Do you offer child safety seat inspections?
Yes, the Nashua Police Department offers education to caregivers on the correct selection, installation, and use of car seats, booster seats, and seat belts for child passenger safety. Contact the police department 8:00 a.m. – 4:00 p.m. weekdays at 641-435-2068 to schedule an appointment. This service is free of charge.
What is the process for obtaining a permit to carry a concealed weapon?
Concealed weapon permits are issued through the Chickasaw County Sheriff’s Office, 641-394-3121, located at 116 N. Chestnut Ave., New Hampton, IA 50659.
When are the outdoor sirens activated?
The outdoor warning sirens are only activated if the National Weather Service has issued a Tornado Warning for the Nashua area or if an actual sighting occurs by a public safety official.
How do the outdoor warning sirens work?
The outdoor warning system is designed only to inform those who are outside in open areas, of a tornado issued for the area. The system is not designed to warn residents within the confines of a residential, commercial, educational or other occupancy. The sirens are activated through the Chickasaw County Sheriff’s Office.
Who should I contact if I have a question about a nuisance or abatement notice?
The Police Department leads the code enforcement efforts within the city, you may contact the Chief of Police with any questions.
Will the Police Department unlock my car?
The Police Department does not unlock doors if you lock your keys inside, the Police Department will only intervene during emergencies when there is imminent danger to life (example: child locked inside the vehicle). You should contact a locksmith to unlock your car if needed.
What should I do if I my purse or wallet is lost or stolen?
First, report it to the Department in the jurisdiction in which it was lost or stolen. Second, call all of your credit card companies to cancel your credit cards or call your bank and notify them if a checkbook is missing. Then call the following companies and put a fraud alert for your credit card numbers:
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Equifax: 1.800.525.6285
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Experian: 1.888.EXPERIAN (397.3742)
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Trans Union: 1.800.680.7289
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Social Security Administration Fraud Hotline: 1.800.269.0271
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It is a good idea to keep the credit card account numbers and associated phone numbers in a secure location in your home. Some people make photocopies of the front and back of the cards for reference. In the event that your cards are lost or stolen, you will have all of the information you need in order to report it to your companies.
Where can I get a copy of my criminal history?
For all criminal history inquiries, you will have to contact the Iowa Department of Public Safety at 515.281.4776 or visit http://www.dps.state.ia.us/
How do I have an officer check my house while I am on vacation?
Contact the Police Department 8:00 a.m. – 4:00 p.m. weekdays. We will need to know to know your name/address, the dates you will be gone, who will have access to the house, what cars should be in the driveway, if you have an alarm, and who we should contact in case of an emergency.
Does the police department fingerprint the public?
The Police Department does not fingerprint people. You may contact the Chickasaw County Sheriff’s Office, 641-394-3121, located at 116 N. Chestnut Ave., New Hampton, IA 50659, to inquire about fingerprinting.
How do I get a salvage vehicle inspection?
Salvage vehicle inspections are completed on vehicles that have a salvage title. Please visit DOT website to initiate the inspection process and follow all requirements of the online instruction guide. Following the completion of the DOT requirements, you may contact the Police Department 8:00 a.m. – 4:00 p.m. weekdays to schedule or cancel an appointment. This is a service the department provides and if an emergency call comes in, it will take priority and inspections may have to be rescheduled without notice or if an officer is not available.
To have an inspection completed, you will need to have completed all requirement of the DOT online instruction guide and make payment. At your inspection appointment, you must bring a photo ID, salvage title, a bill of sale, affidavit of salvage vehicle repairs (available on DOT website) and receipts for any parts put on the vehicle. Any items missing from this list will result in the rescheduling of the appointment on another day. Problem inspections will be noted and habitual violators will not be allowed to return to this location for future inspections.
Who should I call if my pet is lost?
You may utilize the ‘Report a Concern’ function on this website or contact the Police Department 8:00 a.m. – 4:00 p.m. weekdays at 641-435-2068. If an officer is not available or for assistance after office hours, you may contact Chickasaw County Sheriff’s Office at 641-394-3121. We will need to know owner information, contact information and description of animal. Any animals picked up by the city will be housed temporarily in the city; an impoundment/housing fee may be applicable. Unclaimed animals will be transported to a third party animal shelter. If you need to claim an animal, you will need to make arrangements with a Police Officer to pay the fee and claim the animal. If multiple violations occur or have occurred, personal injury or damage to property, criminal charges and civil damages may be pursued against the owner or care giver of the pet.
What do I do if I find a stray dog in the city?
You may utilize the ‘Report a Concern’ function on this website or contact the Police Department 8:00 a.m. – 4:00 p.m. weekdays at 641-435-2068 to make arrangements to pick up the dog. If after business hours, you may contact Chickasaw County Sheriff’s Office at 641-394-3121 and a Nashua Police Officer will pick up the dog.
Who should I call if I have a wild animal on my property?
The City of Nashua does not respond to wild animal calls on private property within the city (example: raccoon under my deck or on my roof). The City of Nashua will respond if a wild animal is an immediate hazard to the public (example: resident received a bite from a wild animal and needs assistance in capturing for testing), you may contact the police department at 641-435-2068 during business hours or Chickasaw County Sheriff Dispatch at 641-394-3121 after hours. For all other wild animal requests, the owner or lessee of the property will be referred to a private pest control company.
Can I have tint on my vehicle windows?
In accordance with the State Code of Iowa, 321.438:
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A person shall not drive a motor vehicle equipped with a windshield, side-wings, or side or rear windows which do not permit clear vision.
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A person shall not operate on the highway a motor vehicle equipped with a front windshield, a side window to the immediate right or left of the driver, or a side-wing forward of and to the left or right of the driver which is excessively dark or reflective so that it is difficult for a person outside the motor vehicle to see into the motor vehicle through the windshield, window, or side-wing. The department shall adopt rules establishing a minimum measurable standard of transparency which shall apply to violations of this subsection.
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Every motor vehicle except a motorcycle, or a vehicle included in the provisions of section 321.383 or section 321.115 shall be equipped with a windshield in accordance with section
Under Iowa Administrative Code 761-450.1(321) safety glazing materials or multiple glazed assemblies thereof intended for use at levels requisite for driving visibility in the motor vehicle shall show regular (parallel) luminous transmittance of not less than 70 percent of the light at normal incidence, both before and after irradiation.
What are the requirements of an Instruction Permit? (Available at age 14)
Eligibility Requirements:
Available at age 14.
Written consent of parent/guardian is required. This consent may be given using one of two options: (1) the parent/guardian accompanies the teenager to the driver’s license station to sign the consent form in the presence of the examiner, or (2) the parent/guardian downloads the form Parent's Written Consent to Issue Privilege to Drive or Affidavit to Obtain Duplicate form and signs the form in the presence of a notary public. The teenager may then present the completed and notarized form to the examiner and the parent/guardian would not have to accompany the teenager to the driver’s license station.
Satisfactory performance in vision and knowledge test.
Proof of identity and verification of Social Security Number.
Conditions:
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Must be held for a minimum of six months.
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All driving must be supervised by a licensed driver. May drive only with parent/guardian, immediate family member older than 21, driver education teacher, driver older than 25 with written permission of parent/guardian.
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Number of passengers limited to number of safety belts available in vehicle.
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Must complete 20 hours of supervised driving; minimum of two hours must be between sunset and sunrise.
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Must drive crash-and violation-free for six consecutive months immediately preceding application for intermediate license. The permit must not be expired or withdrawn during this six-month period. Must compete an Iowa approved or comparable driver education course.
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Thirty hours of classroom instruction, which must include four hours of substance abuse education, minimum of 20 minutes on railroad crossing safety, and information on organ donation.
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Six hours laboratory, three hours of which must be behind the wheel; may use simulators for the remaining time.
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NO parental waiver of any behind-the-wheel drive time.
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Instruction permit will have the words “under eighteen” printed on it.
What are the requirements for obtaining an Iowa Minor School License? (Available at age 14 1/2)
Eligibility Requirements:
Available at age 14 ½.
The student must have completed an Iowa-approved course in driver education unless exempted because of hardship as defined by Iowa Admin. Code r. 761—602.26(3).
The student must have a valid instruction permit during the six-month period immediately preceding application for the Minor School License.
The student’s driving history must be free of convictions for moving violations, contributive accidents and license withdrawals during the six-month period immediately preceding application.
The student must live one mile or more from the school of enrollment.
The superintendent, chairperson of the school board, or principle if authorized by the superintendent must determine eligibility and sign a Statement of Necessity/Affidavit for School License form, available from any driver's license station or downloaded from the Iowa DOT's website.
The student’s parent or guardian must also provide signed consent of the Statement of Necessity/Affidavit for School License form. The Iowa DOT issues the Iowa Minor School License and may require a drive test.
Conditions:
May drive during the hours of 5 a.m. to 10 p.m. There are no exceptions or waivers of the time period when driving on a Minor School License.
The student must drive over the most direct and accessible route between the licensee's residence and school(s) of enrollment and between schools of enrollment for the purposes of attending duly scheduled courses of instruction, and to and from extracurricular activities within the school district. The student may also drive to a service station for the purpose of refueling so long as the service station is on the most direct and accessible route or is the closest service station to the most direct and accessible route.
The statute that governs the Minor School License does not authorize or prohibit passengers. The DOT's position is that passengers are allowed only if they enter the vehicle at the licensee's home and exit the vehicle at the same destination as the driver. No stops along the way to pickup or discharge passengers.
What are the requirements for obtaining an Intermediate License? (Available at age 16)
Eligibility Requirements:
Available at age 16.
Must meet all conditions of instruction permit.
Written consent of parent/guardian is required. This consent may be given using one of two options: (1) the parent/guardian accompanies the teenager to the driver’s license station to sign the consent form in the presence of the examiner, or (2) the parent/guardian downloads the form Parent's Written Consent to Issue Privilege to Drive or Affidavit to Obtain Duplicate form and signs the form in the presence of a notary public. The teenager may then present the completed and notarized form to the examiner and the parent/guardian would not have to accompany the teenager to the driver’s license station.
Conditions:
Must be held for a minimum of 12 months.
May drive without supervision from 5 a.m. to 12:30 a.m.
Between12:30 a.m. and 5 a.m. may drive only with a licensed driver who is a parent/guardian, immediate family member older than 21, or designated adult older than 25.
May drive with a waiver between 12:30 a.m. and 5 a.m. to and from work or school-related extracurricular activities.
Must complete 10 hours of supervised driving; minimum of two hours must be between sunset and sunrise. The supervision must be by a licensed driver who is a parent/guardian, immediate family member older than 21, or a designated adult older than 25.
Number of passengers limited to number of safety belts available in vehicle.
Must drive crash-free and violation-free for 12 consecutive months immediately preceding application for full license. The intermediate license must not be expired or withdrawn during this 12-month period.
Intermediate license will have the words “under eighteen” printed on it.
Up to age 18, all conditions of the intermediate license shall remain in effect until the holder of the intermediate license has been issued a full license.
How do I obtain my Full License? (Available at age 17)
Eligibility Requirements:
Available at age 17.
Must meet all conditions of intermediate license.
Written consent of parent/guardian is required. This consent may be given using one of two options: (1) the parent/guardian accompanies the teenager to the driver’s license station to sign the consent form in the presence of the examiner, or (2) the parent/guardian downloads the form Parent's Written Consent to Issue Privilege to Drive or Affidavit to Obtain Duplicate form and signs the form in the presence of a notary public. The teenager may then present the completed and notarized form to the examiner and the parent/guardian would not have to accompany the teenager to the driver’s license station.
Conditions:
Full driving privileges with no restrictions.